Privacy Policy

Privacy Policy – ZENDORRA

At ZENDORRA, your privacy is a priority. We are committed to protecting your personal data with the same care and confidentiality we would expect for our own. This policy outlines how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

We collect only the information necessary to enhance your shopping experience and ensure efficient service. This may include:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

We do not store your credit card information. Payment details are used solely for processing your order through secure, encrypted channels.

We may occasionally request feedback through optional surveys to improve our services.

2. Why We Collect Your Information

The information we collect helps us:

  • Notify you about promotions, offers, and policy updates

  • Improve our website performance and product offerings

  • Speed up checkout and delivery processes

If you prefer not to receive promotional updates, you can opt out at any time by contacting us.

3. Data Protection & Security

We use SSL (Secure Sockets Layer) encryption to secure all pages where personal data is transmitted. This ensures that your data is protected during online transactions. For optimal security, please use SSL-enabled browsers such as Chrome, Firefox, Safari, or Microsoft Edge.

4. Your Responsibilities

If you communicate with ZENDORRA via live chat or social platforms, keep in mind that shared content may be publicly visible. Please use discretion when sharing personal information in these spaces.

You may contact us to update, correct, or request deletion of your personal information. We retain only the data necessary to comply with legal obligations and support our business operations.

5. Use of Cookies

We use cookies to provide a smoother user experience and relevant marketing. These include:

  • Persistent cart cookies that remember your shopping cart across sessions

  • Remarketing cookies for Google Ads and AdRoll

6. Analytics & Advertising

Google Analytics:
We utilize third-party audience data (e.g. age, gender, interests) to better understand visitor behavior. Google and similar services may use automated tracking (e.g. cookies, pixels) to serve interest-based ads.

You can control ad personalization through your Google Ads Settings or the NAI consumer opt-out page.

AdRoll:
We also partner with AdRoll for remarketing. This platform collects anonymous browsing data using cookies and beacons to help improve our advertising. No personally identifiable information is shared.

To manage your AdRoll preferences, visit their opt-out page.

Questions or Requests?

For any concerns related to your privacy or data usage, please contact us using the details below. Mention “Privacy Policy” in the subject line for prompt assistance.

Phone Number: +1 646 631 8765
Email: Support@zendorra.com
Office Address: 8506 Hallie Rose Pl, Alexandria, Virginia
Postal Code: 22309

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